Refund Policy

Refunds are considered only for verified delivery failures reported within 72 hours of purchase.

Eligible cases

If credentials in your order are clearly invalid at delivery and you contact support within 72 hours with your transaction ID and exact order data, we review the case.

Non-refundable cases

Platform bans after delivery, buyer misuse, policy violations, or claims submitted after the 72-hour window are not eligible for refund.

Process

Approved refunds are credited to your AccountStore wallet balance unless otherwise agreed in writing.